support_agentHiyangExpress Support
How can we help?
For delivery questions, account access, policy questions or account deletion assistance, contact HiyangExpress by email.
Email support
support@hiyangexpress.com
When contacting support, include the order code or account type where relevant. Never send your password, OTP or authentication token.
Delivery help
Questions about an order, pickup, delivery status or a completed delivery.
Account help
Customer login, rider access and general account assistance.
Account deletion
Use the account deletion page to start or review the supported deletion flow.